Privacy Policy
Last updated: September 7, 2026
This policy explains how Breathe Easy uses the information you give Breathe Easy when you visit Breathe Easys website request an estimate, from Breathe Easy or hire Breathe Easy for cleaning. The policy is written in language so you always know what to expect.
We follow British Columbia’s Personal Information Protection Act (PIPA), the law that sets the rules for how private businesses in BC collect and use personal information. When it comes to email marketing, we also follow Canada’s Anti-Spam Legislation (CASL).
What we mean by personal information
Personal information means anything that can identify you, like your name, phone number, email, the address we clean, and any details you share about it. We know this is private, so we treat it with care.
What we collect
Most of the information we have comes straight from you. When you fill out our contact or estimate form, call us, message on WhatsApp, or sign up for our newsletter, we collect things like:
We also collect some information automatically when you visit our site, like your IP address, which pages you view, and what device or browser you use. This happens through cookies, which we explain below.
Why we collect it
We use your information to provide the services you asked for. This includes giving you a quote, booking and doing your cleaning, and keeping you updated. We also use it to answer your questions, send invoices, and, if you want, email you updates. Sometimes we review website data to improve our services.
Who we share it with
We never. Rent your information. Only people who need your information to clean for you or help run our business can see your information. This might include our staff and trusted services we use for booking, email or payments. We expect everyone we work with to protect your information the way we protect your information.
We’ll also share information if the law requires it, but we only do so when required by law, which is rare. cookies. They help pages load properly, remember your preferences, and show us how visitors move around the site through tools like Google Tag Manager and analytics. You’re in control here. You can clear or block cookies in your browser settings, though a few things may not run as smoothly if you do.
Email and newsletters
If you sign up for our newsletter or agree to updates, we’ll send you news and occasional offers. Every email has an unsubscribe link, so you can leave the list anytime. Opting out of marketing does not affect any cleaning we are already doing for you.g for you.
Keeping your information safe
We take actions to keep your information safe such, as controlling who can see it and using safe tools. No website or system is completely safe. We treat your details with care and move quickly if there is ever an issue.
How long we keep it
We keep your information as long as we need it to complete the task maintain records and meet tax or legal requirements. Once we no longer need it we delete it securely.
Your choices
BC law gives you a real say over your information. You can:
Just reach out. Contact us using the details below and we’ll help you. We may need to confirm who you are first.
Links to other sites
Sometimes our website links to other sites, like social media or partners. Once you leave our site, their privacy policies apply, so it’s a good idea to review them.
Children
Our services are meant for adults, and we don’t knowingly collect information from children. If you think a child has sent us something, let us know and we’ll remove it.
Changes to this policy
If we update this policy, we will post the new version on this page with an updated date. Please check back occasionally to stay informed.
Get in touch
Questions about your privacy or want to see your information, contact us anytime.
Breathe Easy
Area served: Lower Mainland and Fraser Valley, including Abbotsford, Chilliwack, and Mission
Still not satisfied after talking to us? You can contact the Office of the Information and Privacy Commissioner for British Columbia at oipc.bc.ca.
